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Thank you for joining us at Engage Paris 2025!
We look forward to you joining us again in 2026!
Success Chain is proud to have sponsored and co-organized Engage Paris again, connecting 350+ professionals in the heart of Paris. Explore our services, win a free eLearning, and book a call with co-founder, Sue Nabeth Moore.
Win Free Access to Advanced eLearning Programs!
  • Available in English & French
  • Accredited by the Customer Success Association
  • Complete with peer learning community access and shareable LinkedIn certificates.
Master Customer Success Strategies
Comprehensive curriculum certified by the Customer Success Association to elevate your strategic thinking.
Master Proactive User Adoption
Learn proven techniques to drive adoption and demonstrate value to your customers.
Register Now!
Register to win 1 of 5 free license to our eLearning program.
Enter now to win one of 5 free licenses and advance your CS career or team performance!
See How Our eLearning Drives Real CS Results
Real-World Application
Our courses are built by CS practitioners with decades of experience implementing successful strategies across industries.
Interactive Learning
Engage with practical exercises and scenarios that mirror the actual challenges you face with your customers daily.
Measurable Impact
Graduates report significant improvements in retention rates, expansion revenue, and overall customer satisfaction scores.
Customer Success Training
Accredited by the Customer Success Association
User Adoption Training
Watch our brief videos to see how our eLearning programs help CS professionals deliver tangible business results. Contact us to learn more about our training programs and Qualiopi eligibility.
Adopt Chain: The Complete Customer Adoption Enablement Program
Most customers don’t fail because of your product — they fail because they can’t drive the internal change needed to adopt it. Adopt Chain fixes this by giving SaaS vendors a turnkey way to operationalize customer adoption across the entire customer journey.
Adopt Chain strengthens your post-sale motion by:
• Aligning your GTM teams
Sales, onboarding, enablement, and CS use a shared adoption framework to set expectations early, identify risks, and guide customers toward value.
• Empowering your customers
They gain the structure and know-how to lead internal change, drive user adoption, and realize the business outcomes they purchased your software to achieve.
• Elevating your CS team
CS gets a scalable, repeatable approach to coaching customers through adoption—shifting from reactive support to proactive value leadership.
The outcome:
Customers adopt faster, achieve meaningful results, and your renewals and expansion rates improve.
Learn More
Join an upcoming 30-minute information session to learn how you and your customers will benefit from the Adopt Chain program.
Customer Success Solutions That Deliver Impact
Strategy & Execution
Proven frameworks and accelerators that help you scale what works, fix what doesn't, and generate measurable CS impact. From segmentation to playbooks, we align CS efforts with business goals. Learn About Strategy & Execution
Training & Coaching
Build high-performing CS teams with practical workshops, in-person training, eLearning and expert live coaching. Whether onboarding new CSMs or upskilling current teams, we drive adoption, retention, and account growth. Learn about Our Training & Coaching Programs
Interim & Fractional Staffing
Need CS talent now? We provide experienced interim and fractional CS leaders to help maintain momentum during hiring or restructuring phases. Learn about our interim and fractional staffing service.
Maximize SaaS ROI by Driving Ongoing Customer Adoption
Are your customers not fully adopting their software or AI tools? That’s like burning money.
Success Chain has partnered with Nulia Works and LIFTinnovate to bring you a tech-powered solution that is purposely designed to drive successful customer adoption, increase customer sentiment, and optimize customer renewal, upsell, and NRR.
See the Nulia Works platform in action:
This video demonstrates the power of Nulia Works driving adoption within Microsoft 365
This solution can be adapted to address the adoption of any SaaS product, enabling you to monetize adoption with recurring revenue solutions that drive core product sales.
Ready to maximize your SaaS ROI through successful customer adoption?
Why CS Teams Trust Success Chain
Proven Expertise
25+ years of CS and change management experience across multiple industries and company sizes.
Flexible Support
Choose from training, consulting, or staffing solutions based on your immediate needs and long-term goals.
Accredited Programs
Our eLearning is certified by the Customer Success Association, ensuring industry-recognized quality.
Fast-Start Solutions
Get immediate traction with tailored approaches that address your most pressing CS challenges.
Let's Connect: Solve Your CS Challenges
Schedule a Quick Call
Book a no-pressure 15-minute conversation to discuss your specific CS challenges and explore potential solutions.
Receive Tailored Recommendations
Our experts will analyze your situation and suggest the most impactful approach for your team's needs and budget.
Implement Proven Solutions
Move forward with confidence using our frameworks, training, or staffing solutions designed for your unique situation.
Stay Connected
Never Miss a New Resource or Event
Join other customer success and user adoption professionals by subscribing to receive alerts when we release new webinars, tools, and resources. You'll be the first to know about upcoming events and have priority access to limited-capacity sessions.
Our newsletter includes:
  • New resource announcements
  • Upcoming event reminders
  • Expert tips and best practices
  • Early access to beta templates