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Elevate Your Customer Success at Engage Paris 2025 with SuccessChain!
Success Chain is proud to sponsor Engage Paris again, connecting 350+ professionals in the heart of Paris. Explore our services, win a free eLearning, and meet our co-founder, Sue Nabeth Moore.
Win Free Access to Advanced eLearning Programs!
  • Available in English & French
  • Accredited by the Customer Success Association
  • Complete with peer learning community access and shareable LinkedIn certificates.
Master Customer Success Strategies
Comprehensive curriculum certified by the Customer Success Association to elevate your strategic thinking.
Master Proactive User Adoption
Learn proven techniques to drive adoption and demonstrate value to your customers.
Register Now!
Register to win 1 of 5 free license to our eLearning program.
Enter now to win one of 5 free licenses and transform your CS career or team performance!
See How Our eLearning Drives Real CS Results
Real-World Application
Our courses are built by CS practitioners with decades of experience implementing successful strategies across industries.
Interactive Learning
Engage with practical exercises and scenarios that mirror the actual challenges you face with your customers daily.
Measurable Impact
Graduates report significant improvements in retention rates, expansion revenue, and overall customer satisfaction scores.
Customer Success Training
Accredited by the Customer Success Association
User Adoption Training
Watch our brief videos to see how our eLearning programs help CS professionals deliver tangible business results. Contact us to learn more about our training programs and Qualiopi eligibility.
Customer Success Solutions That Deliver Impact
Strategy & Execution
Proven frameworks and accelerators that help you scale what works, fix what doesn't, and generate measurable CS impact. From segmentation to playbooks, we align CS efforts with business goals. Learn About Strategy & Execution
Training & Coaching
Build high-performing CS teams with practical workshops, in-person training, eLearning and expert live coaching. Whether onboarding new CSMs or upskilling current teams, we drive adoption, retention, and account growth. Learn about Our Training & Coaching Programs
Interim & Fractional Staffing
Need CS talent now? We provide experienced interim and fractional CS leaders to help maintain momentum during hiring or restructuring phases. Learn about our interim and fractional staffing service.
Maximize SaaS ROI by Driving Ongoing Customer Adoption
Are your customers not fully adopting their software or AI tools? That’s like burning money.
Success Chain has partnered with Nulia Works and LIFTinnovate to bring you a tech-powered solution that is purposely designed to drive successful customer adoption, increase customer sentiment, and optimize customer renewal, upsell, and NRR.
See the Nulia Works platform in action:
This video demonstrates the power of Nulia Works driving adoption within Microsoft 365
This solution can be adapted to address the adoption of any SaaS product, enabling you to monetize adoption with recurring revenue solutions that drive core product sales.
Ready to maximize your SaaS ROI through successful customer adoption?
Adopt Chain: Training & Services Enabled Customer Adoption
When customers don’t adopt your software, the consequences can be severe for your business.
We have developed Adopt Chain, a comprehensive customer adoption partner program for SaaS vendors.
Adopt Chain includes our proven user adoption eLearning, user adoption coaching, and adoption consulting services to serve your customers. Our comprehensive program lets you offer world-class adoption services without having to build internal expertise.
Adopt Chain™ Partner Program
Make user adoption your competitive advantage. We deliver proactive adoption services to your customers—without you building them yourself. You look great, and renewals increase.
Learn More
Why Vendors Choose Us
Our solutions become your secret weapon for customer retention. We work behind the scenes while you maintain the customer relationship and reap the benefits of improved adoption rates.
Why Customer Success Teams Trust Success Chain
Proven Expertise
25+ years of CS and change management experience across multiple industries and company sizes.
Flexible Support
Choose from training, consulting, or staffing solutions based on your immediate needs and long-term goals.
Accredited Programs
Our eLearning is certified by the Customer Success Association, ensuring industry-recognized quality.
Fast-Start Solutions
Get immediate traction with tailored approaches that address your most pressing CS challenges.
Let's Connect: Solve Your CS Challenges
Schedule a Quick Call
Book a no-pressure 15-minute conversation to discuss your specific CS challenges and explore potential solutions.
Receive Tailored Recommendations
Our experts will analyze your situation and suggest the most impactful approach for your team's needs and budget.
Implement Proven Solutions
Move forward with confidence using our frameworks, training, or staffing solutions designed for your unique situation.